InterCultural Elements = A-Z Cross Border Trade solution
InterCultural Elements (ICE) offers a Rithum-specialized A-Z solution which expands your sales into both international & domestic markets. As Rithum’s CBT partner since 2007, ICE helps grow your business, diversify your risks and cover all expansion aspects. All services are performed directly from your Rithum account:
Cross-border trade consultation
ICE consults with you to create a cross-border trade strategy to suggest which items should be sold where, when and in which order.
ICE offers in-house translation from our team of native speakers; we use no translation machines.
In-house languages:
- German
- French
- Italian
- Spanish
- Portuguese
- English (including variations for American, British, Australian, Canadian)
Find out more about ICE’s Translation Services
Country-specific localisation
ICE localises your data into other languages and cultures, including changing sizing, prices, browse nodes, categories, item attributes and all information needed for successful cross-border trade.
Click here for more information about Localisation
Rithum account updates & improvement
- No new software to learn or buy; all services directly from your Rithum dashboard
- Utilise Rithum’s international listing capabilities
- Rithum expertise and account optimisation
- Rithum spreadsheet creation and upload services
- Posting (t)error resolution
Marketplaces:
ICE supports all countries for the following marketplaces directly from your Rithum account:
- Amazon
- eBay
- Fruugo
- Tophatter
- MercadoLibre
- Newegg
- Rakuten
- Sears
- Walmart
- Wish
- CDiscount
- Mano mano
- SKU Cloud (Formerly Flubit)
- Market
- Go Sport
- VogaCloset
- TradeMe
- Catch
See how we can help you expand into these marketplaces
Multilingual e-mail customer service
InterCultural Elements responds to your foreign customer e-mails without the stress of hiring and training your own multilingual customer service team. Our in-house customer service team responds to emails in their native languages and in European time zones, giving you higher customer satisfaction & feedback.
Click here for ICE’s e-mail customer service details
Global Returns
Our partner offers local return addresses across Europe, North America and Australia, allowing your buyers to return items to a nearby location and then sends those items back to you in bulk, saving costs and leaving you with a higher profit margin and customer satisfaction.
How ICE can handle your returns
Mutual Rithum clients will tell you that our goal is simple: offer an A-Z Cross-Border Trade solution to overcome all challenges you face when expanding abroad.
Contact us and expand your business today!
