In today’s fast-paced, consumer-driven world, understanding consumers is the key to success. Our 2023 Online Consumer Behavior Global Report takes you on a journey through the minds of today’s shoppers, uncovering their preferences, motivations, and online shopping trends. Whether you’re a brand or a marketplace, our report provides the knowledge you need to make informed, data-driven decisions and drive your strategies forward.

We’ve all seen them: headlines and news stories about inflation, supply chain issues, requirements for workers to return to the office, the resurgence of brick-and-mortar stores. Yet, despite the wild ride, with its many ups and downs in recent years, e-commerce is still growing, still changing. With our 2023 survey, we examine how, where, when and why consumers are shopping online right now — and what it all means for brands and retailers preparing for the next stage in the industry’s development.

Consumer behavior is a key driver in the evolution of our industry. And changes in where and how consumers shop can be leading indicators of transformation to come. As a leader in e-commerce technology since 2001, Rithum understands the importance of understanding and analyzing shifts in consumer habits, preferences and expectations to address coming trends and the needs of the future. That’s why we partner with leading global research firm Dynata to conduct periodic surveys of online consumers across the globe.

Get detailed insights into the shopping habits of global shoppers. Download your copy clicking “view resource” here.