Contact Support
We’re here and ready to help with support across multiple channels.
Rithum for Retailers
For former users of the CommerceHub platform, please contact our team here:
US/Canada: 1-844-HUB-HELP
UK/Europe: 0800 048 8122
customersupport@rithum.com
support@dsco.io (former Dsco users)
Rithum for Brands
For former ChannelAdvisor platform users, please use the link below to access our support portal.
Suppliers interested in connecting to new retailers
US/Canada: 518-810-0700 ext. 1
UK/Europe: 0800 048 8122 ext. 1
salessupport@rithum.com
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Support
For support assistance, email customersupport@rithum.com
To view more options for contacting support, click here.
Media & Press
For media inquiries, please contact press@rithum.com.
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Headquarters
Global Headquarters
1201 Peachtree St NE
Suite 600
Atlanta, GA 30361-3510
EMEA Headquarters
33 Kingsway
London WC2B 6UF, UK
Phone: +44 203 014 2700
Fax: +44 (0)208 181 6057
Asia-Pacific Headquarters
Suite 247, Level 2
Two Melbourne Quarter
697 Collins Street
Docklands 3008
Phone: 1300 887 239
Fax: (+61) 3 9874 6951