Our Leadership

Lou is a seasoned executive with more than 30 years of experience in technology and business process outsourcing. Lou is an innovator and catalyst for driving client satisfaction, transformation, and revenue growth, with an extensive background with public and private companies.

Keyes is known for his experience building and leading successful sales and client service teams to help clients achieve complex business objectives while seeing significant increases in both revenue growth and profitability. Prior to Rithum, Lou was the Chief Sales Officer at Conduent Inc. (Nasdaq: CNDT) where he led a comprehensive, successful transformation of its growth engine.

Aarthi serves as Chief Technology and Product Officer at Rithum. She is responsible for engineering, product management, and product design for the company’s SaaS solutions, delivering increased e-commerce agility, growth, and efficiency for customers across its network. Her career spans over eighteen years, leading product strategy and building products that billions of people use every day at Microsoft, Meta, and Netflix. In addition to her corporate experience, Aarthi is also an entrepreneur building, scaling, and selling multiple e-commerce companies. She is an active angel investor supporting early-stage technology startups, a frequent speaker, and co-hosts one of the top technology podcasts.

Suzin brings a wealth of experience as the company’s CMO, having spent more than 25 years in marketing leadership roles at Sama, Bazaarvoice, and Qlik, and previously held key marketing roles at companies like Rackspace, PayPal, and Procter & Gamble. She is a data-driven modern marketer who champions cross-team collaboration to drive innovative campaigns and impactful results. Suzin is also the co-founder of Blackhawk Network, the gift card company. 

Mike has spent the last two decades as a CFO for private equity-backed software companies. He brings more than 30 years of experience as a leader in the financial sector, spending most of that time with public companies or private equity-backed investments. His philosophy is to implement strong financial stewardship while partnering with the broader enterprise to increase efficiency and support growth investments. Most recently, he served as CFO of MediQuant. Mike is based in Cleveland, Ohio. 

Doug is responsible for providing legal direction and support for Rithum’s legal and business needs. Before joining Rithum, Doug served for ten years as in-house counsel to Infor, a multi-national software-as-a-service (SaaS) and on-premises enterprise software company with over 14,000 employees and operations in over 200 countries and territories. Prior to that, Doug was a transactional lawyer for six years at Mintz Levin Cohn Ferris Glovsky and Popeo PC, a full-service Boston law firm where he represented companies and investors in corporate finance, M&A and securities transactions, and a wide array of general corporate matters. After graduating from Boston College Law School, Doug served as a law clerk to the Hon. Justice Neil Lynch at the Massachusetts Supreme Judicial Court. Doug enjoys skiing and snowboarding, live music and has an unhealthy interest in Boston sports teams.

Janay leads Rithum’s People team. She has a passion for creating and building high-performing workplace cultures. She brings more than 14 years of HR experience building teams and fostering career and professional development and growth at fast-moving tech companies. Prior to joining Rithum, Janay served as VP of People Strategy at Dsco. Janay graduated from Westminster College, in Salt Lake City, Utah. Outside of work, Janay enjoys spending time with her family and is an avid yogi, Peloton rider and loves going to the ballet.